The following answer some of the most commonly asked questions regarding Merit Pharmaceutical. For any questions, please call Merit Customer Support at 800.421.9657. A live person will answer the phone and help you Monday – Friday 7am – 5:00pm PST. Or reach us by e-mail: firstname.lastname@example.org.
If you would like to open an account with Merit Pharmaceutical, please fill out the Merit New Account Application. Please click here for the form. Merit must have on file a copy of your valid State license and Federal DEA registration. The completed application or to update your license, please e-mail your State and Federal DEA license to email@example.com or fax your State and Federal DEA license to 323.227-4833 or mailed to our offices: 2611 N. San Fernando Road, Los Angeles, CA 90065 USA. A healthcare representative will contact you for verification.
All orders for DEA controlled drugs must be verified and will only be shipped with delivery confirmation to the address shown on the DEA license. A healthcare representative will contact you for verification of the order. If you have any questions or need assistance, please call us at 800.421.9657 or e-mail us at firstname.lastname@example.org.
To track FedEx, go to www.fedex.com.
To track UPS, go to www.ups.com.
To track US Post Office, go to www.usps.gov.
You may also call us at (800) 421-9657 (M-F, 7am-5pm, PST) and someone in our customer service department will be happy to assist you and track the package. You may also e-mail us at email@example.com.
Additional charges may be applied for the following:
All shipping charges are subject to change without notice.
Customer pays all shipping charges on special order drop shipments. Furniture and large equipment is shipped to your dock. Additional charges will be applied for lift gate service, inside delivery, or set up.